Frequently Asked Questions

To ensure that your family tree is saved, we advise you to create an account on our website. In this way, all your changes will always be saved, stored securely, and accessible at any time. Additionally, you can download your family tree as a high-quality image whenever you wish by clicking the "Save as an image" button located in the top right menu on the main page where the family tree builder is located.

Downloading family tree as an image example

If you have edited your connections and then your changes got lost, this might be due to further changes you made to the tree structure afterward. Adding a new member, deleting an existing one, or changing the tree settings would lead to changes in the tree structure layout. When the family tree layout changes, your edited connections will be reset. Therefore, we recommend editing the connections only at the very end of your tree-building process, when you are satisfied with the final result and want to make some last additions to polish everything.

Yes, you can change the layout of your family tree. To do so, you can explore the family tree settings options. You can access the family tree settings by clicking the "Tree settings" icon located in the top right menu on the main page where the family tree builder is located.

Changing family tree settings example

Yes, we respect your privacy. Your data is securely stored and never shared with third parties.

Of course! You can return anytime to make updates or add new family members.